Privacy Policy

ph696 is an online gaming platform designed and operated for Filipino players, offering live casino games, slot games, sports betting, online sabong, and bingo through a single unified account and wallet. The platform processes personal data as an inherent part of its operations — from the initial registration of an account to the processing of GCash deposits and BPI withdrawals, and the delivery of customer support to players across Metro Manila, Cebu, Davao, Quezon City, Makati, and communities throughout the Philippine archipelago.

ph696 takes its obligations under Philippine data privacy law seriously. This Policy is not a perfunctory compliance document — it is a genuine commitment to treating your personal information with the respect and care it deserves. We collect only what we need, use it only for the purposes stated, retain it only for as long as required, and protect it throughout its lifecycle on our systems.

We recommend that you read this Privacy Policy in full. If you have any questions after reading it, our support team and designated Data Protection Officer are available through live chat and email at any time.

For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, the data controller responsible for the personal information of ph696 platform users is ph696, operating the platform at https://ph696.vip.

ph696 has designated a Data Protection Officer (DPO) as required by applicable Philippine data privacy regulations. The DPO is responsible for overseeing ph696's data protection strategy, ensuring compliance with applicable laws, and serving as the point of contact for data subject rights requests and complaints.

Contact details for the ph696 Data Protection Officer are provided in Section 15 of this Privacy Policy. All formal data privacy requests must be submitted in writing via the contact channels set out in that section.

ph696 collects the following categories of personal data from registered users and platform visitors:

ph696 collects personal data through the following primary means:

The majority of personal data ph696 holds is provided directly by you during the registration process, KYC identity verification, payment transactions, communications with our support team, or when updating your account settings. This includes your name, mobile number, date of birth, and financial account references.

When you access and use the ph696 platform, certain technical data is collected automatically by our systems. This includes your IP address, the type and version of the browser you use, your device's operating system, timestamps of platform access, pages viewed, and game sessions initiated. This automated collection occurs through server logs, session management cookies, and analytics tools.

In limited circumstances, ph696 may receive personal data from third-party payment processors (such as GCash and Maya) as part of the transaction verification process, or from identity verification service providers engaged for KYC purposes. In all such cases, ph696 satisfies itself that the third party has a lawful basis for sharing the data with us.

ph696 processes your personal data only where a valid legal basis exists under the Data Privacy Act of 2012. The applicable legal bases for ph696's processing activities are as follows:

• Contractual Necessity: Processing necessary for the performance of the ph696 Terms & Conditions to which you are a party — principally, operating your account, processing deposits and withdrawals, and providing access to games.
• Legal Obligation: Processing required for compliance with applicable Philippine law, including anti-money laundering obligations under Republic Act No. 9160 (as amended), gaming regulations, and tax reporting requirements.
• Legitimate Interests: Processing for purposes that serve ph696's legitimate business interests where these are not overridden by your fundamental rights and freedoms — including fraud detection, platform security, responsible gaming monitoring, and improving platform services.
• Consent: For optional processing activities — such as sending promotional communications or enabling optional analytics — where consent is the appropriate basis. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

ph696 uses the personal data we collect for the following specific purposes:

• Account Management: To create, maintain, and secure your ph696 account, including processing your registration, verifying your identity, and managing your login credentials and account settings.
• Transaction Processing: To process deposits via GCash, Maya, BPI, BDO, Metrobank, InstaPay, PesoNet, GrabPay, and other supported Philippine payment methods, and to process withdrawal requests to your nominated payment method.
• KYC & Compliance: To fulfill identity verification obligations, comply with anti-money laundering regulations, meet PAGCOR-related regulatory requirements, and respond to lawful requests from Philippine government authorities.
• Customer Support: To deliver and improve the live chat and email support services offered to ph696 players, including routing your inquiry, maintaining records of support interactions for quality assurance, and following up on unresolved matters.
• Responsible Gaming: To monitor gaming patterns, implement deposit limits, cooling-off periods, and self-exclusion requests, and to provide responsible gaming notifications where appropriate.
• Fraud Prevention & Security: To detect, investigate, and prevent fraud, unauthorized account access, money laundering, bonus abuse, and other prohibited activities on the ph696 platform.
• Platform Improvement: To analyze aggregated, anonymized usage data to improve the performance, layout, and feature set of the ph696 platform for the benefit of all Filipino players.
• Marketing Communications: To send promotional offers, bonus notifications, and platform updates to registered players who have not opted out of such communications. You may opt out at any time by contacting support.

ph696 does not sell, rent, or trade your personal data to any third party for their independent commercial purposes. We share your data only in the limited circumstances described below:

To process your GCash, Maya, bank transfer, or other payment transactions, ph696 must share relevant transaction and identity data with the applicable payment processor. Each payment processor operates under its own data privacy policy and is subject to the relevant Philippine financial regulations governing its operations.

ph696 engages certified third-party identity verification service providers to assist with KYC processes where required. These providers are contractually bound to process your data solely for the purpose of identity verification and not to retain or use it beyond that scope.

ph696 will disclose personal data to Philippine government authorities, regulatory bodies, law enforcement agencies, or courts where required to do so by law, court order, or regulatory direction. This includes disclosures required under the Anti-Money Laundering Act (Republic Act No. 9160, as amended) and any applicable PAGCOR regulatory requirements.

ph696 engages third-party service providers for certain operational functions — such as cloud hosting, IT security, analytics, and customer support infrastructure. These providers act as data processors under our instruction and are prohibited from using your data for their own purposes. All such arrangements are governed by data processing agreements that impose obligations consistent with this Privacy Policy.

The ph696 platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve the player experience. The types of cookies used by ph696 are as follows:

• Strictly Necessary Cookies: These cookies are essential for the ph696 platform to operate. They maintain your login session, remember your preferences within a session, and enable the core functionality of the platform. These cookies cannot be disabled without impairing your use of ph696.
• Performance & Analytics Cookies: These cookies collect information about how players use the ph696 platform — which pages load most often, where players encounter errors, and how navigation flows are used. The data is aggregated and anonymized. These cookies help ph696 continuously improve the platform for Filipino players.
• Functional Cookies: These cookies remember your preferences between visits — such as your preferred display language and responsible gaming notification settings — to provide a more personalized experience.
• Security Cookies: ph696 uses session-integrity cookies to detect and prevent fraudulent activity, protect against unauthorized access, and maintain the security of your account.

You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies will impair your ability to use the ph696 platform effectively — in particular, you will not be able to maintain a persistent login session.

ph696 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by applicable Philippine law. The following general retention principles apply:

• Active Account Data: Personal data associated with an active ph696 account is retained for the duration of the account's existence and for a minimum period of five (5) years following permanent account closure, consistent with anti-money laundering record-keeping obligations under Philippine law.
• Transaction Records: Financial transaction records, including deposit and withdrawal history, are retained for a minimum of five (5) years from the date of the transaction in accordance with applicable financial regulations.
• KYC Documentation: Identity verification documents submitted for KYC purposes are retained for a minimum of five (5) years following account closure or the date of the last transaction, whichever is later.
• Support Communications: Customer support interaction records are retained for three (3) years from the date of the interaction for quality assurance and dispute resolution purposes.
• Technical Logs: Server access logs and security event logs are retained for a period of twelve (12) months, after which they are anonymized or deleted unless retained for the purpose of an ongoing security investigation.
• Marketing Preferences: Records of your marketing communication preferences and opt-out requests are retained indefinitely to ensure that your preferences are respected even if you re-register at a future date.

Upon the expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents reconstruction of individual records. Where ph696 is subject to a legal hold in connection with a dispute, investigation, or regulatory proceeding, data relevant to the matter is retained until that matter is fully resolved.

ph696 employs a comprehensive set of technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to:

• Encryption in Transit: All data transmitted between your device and the ph696 platform is encrypted using industry-standard 256-bit SSL/TLS encryption — the same standard used by Philippine commercial banks for online banking services.
• Encryption at Rest: Sensitive personal data stored in ph696's systems — including identity documents and financial account references — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to player personal data within ph696's systems is restricted on a strict need-to-know basis. Access privileges are role-based and subject to regular review. Administrative actions on player data are logged for audit purposes.
• Two-Factor Authentication: Internal system access for ph696 staff with access to personal data requires multi-factor authentication.
• Intrusion Detection: ph696's technical infrastructure is monitored by automated intrusion detection systems that flag and alert on anomalous access patterns in real time.
• Vendor Security: All third-party service providers with access to ph696 player data are required to demonstrate adequate data security measures prior to engagement and on an ongoing basis.
• Data Breach Response: In the event of a personal data breach that poses a risk to affected players, ph696 will notify the National Privacy Commission and affected individuals within the timeframes required by the Data Privacy Act of 2012 and NPC issuances.

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by ph696:

To exercise any of the above rights, please contact the ph696 Data Protection Officer using the contact details in Section 15. ph696 will respond to verifiable data subject requests within fifteen (15) business days of receipt. Requests may require identity verification before they can be processed.

Certain rights are subject to limitations under applicable law — for example, ph696 may be unable to delete data that it is legally required to retain for anti-money laundering compliance. Where a limitation applies, ph696 will explain the reason in its response to your request.

If you believe that a person under 21 years of age has registered on the ph696 platform or has submitted personal data to us, please contact the ph696 support team immediately via live chat or at [email protected]. ph696 will investigate promptly and take appropriate action.

The ph696 platform may contain references to third-party services such as GCash, Maya, and other Philippine payment providers. When you interact with these services — for example, by authenticating a GCash payment — you are redirected to the third party's own platform, which operates under its own privacy policy and terms of service.

ph696 is not responsible for the data processing practices of third-party platforms. We encourage you to review the privacy policies of any third-party service you interact with in connection with your ph696 account. ph696's Privacy Policy applies solely to the ph696 platform at https://ph696.vip and its associated interfaces.

ph696 reserves the right to update this Privacy Policy from time to time to reflect changes in its data processing practices, applicable Philippine law, NPC issuances, or industry standards. The "Last Updated" date at the top of this page will be revised each time an update is made.

Where changes to this Privacy Policy are material — meaning they significantly affect your rights or the way ph696 uses your personal data — ph696 will notify registered players via the platform interface or via the mobile number or email address registered to your account, where practicable, before the changes take effect.

Your continued use of the ph696 platform following the posting of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any material change, you may request account closure in accordance with the ph696 Terms & Conditions and, where applicable, exercise your data subject rights under Section 11 of this Policy.

For all data privacy inquiries, data subject rights requests, concerns about this Privacy Policy, or to report a suspected privacy breach, please contact the ph696 Data Protection Officer through the following channels:

• Live Chat: Available on every page of the ph696 platform, 24 hours a day, 7 days a week. For data privacy matters, please state clearly that your inquiry is a data privacy request so that it can be routed to the appropriate team.
• Email: [email protected] — please include "Data Privacy Request" in the subject line along with your registered mobile number and a brief description of your request. ph696 will acknowledge receipt within two (2) business days and provide a substantive response within fifteen (15) business days.

If you believe ph696 has not adequately addressed your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC is the regulatory body established under the Data Privacy Act of 2012 to protect and enforce the data privacy rights of Filipino citizens.